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Technical Support Specialist

Columbia (on-site), MO

Posted: 03/12/2025 Industry: Help Desk/Support Job Number: 144117

Job Description


Exciting Opportunity: End User Support Specialist - Join Our Dynamic Team!

Job Title: End User Support Specialist
Location: Columbia, MO 
Travel: Support several office buildings within a 1-2 hour radius (reliable transportation required; mileage reimbursed)

Are you ready to make an impact with your tech skills and help people get the most out of their devices? We're looking for a tech-savvy and enthusiastic End User Support Specialist to join our team! In this role, you’ll be at the heart of troubleshooting, supporting, and enhancing the user experience for a variety of devices across the organization. If you thrive on solving problems, helping others, and working in a fast-paced environment, this is the role for you.

What You’ll Do:
  • Hands-on Support: Manage and maintain a variety of tech devices, including laptops, desktops, rugged laptops, and iPads. You’ll provide hardware troubleshooting and software support, ensuring all systems are running smoothly.
  • Mobile Device Mastery: Get involved in the deployment, enrollment, and cellular activation of mobile devices (iPhones and iPads), and provide assistance with imaging and re-imaging to keep everything up-to-date and fully functional.
  • Tech Support for Training: Assist in technical support during training classes, making sure everything goes off without a hitch.
  • Stay Ahead of the Curve: Provide support for major releases and updates of key applications, ensuring seamless transitions and continued efficiency.
  • Inventory Management: Help manage spare equipment, ensuring everything is properly tracked and available when needed.

What We’re Looking For:
  • A passion for technology and helping others troubleshoot and solve problems
  • Solid knowledge of device management, including break/fix for hardware and software, mobile device setup, and image re-imaging
  • Excellent communication skills and the ability to provide top-tier support to our team
  • Reliable transportation and the ability to travel to multiple locations within a 1-2 hour radius (mileage reimbursed)

Why Join Us?
  • Be part of a dynamic, fast-paced work environment where no two days are the same!
  • Gain hands-on experience supporting a wide range of devices and technologies
  • Join a team that’s committed to ongoing learning and development

If you’re ready to bring your technical expertise and problem-solving skills to a role where you’ll make a real difference, we want to hear from you! Apply now and take your career to the next level.

Additional Information

Envision, LLC is proud to be an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Meet Your Recruiter

Joe Migdal

Open minded individual with a background in sales and marketing. Golfed professionally all over the world from 2015-2018. Golfing has provided me with the discipline required in today's workforce to take each challenge thrown at me and give it my all. I am always open to new opportunities and to network with individuals in my area. Currently working as an Senior IT Staffing Consultant at Envision LLC.

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