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Systems Engineer (JIRA/Atlassian)

Remote, MO

Posted: 01/14/2025 Industry: System Admin/Engineer Job Number: 143949

Job Description

Job Title: Systems Engineer (JIRA) Position Overview
We are seeking a skilled and detail-oriented Systems Engineer (JIRA) to manage and optimize Atlassian tools in a dynamic, large-scale organizational environment. This role requires a blend of technical expertise, problem-solving skills, and the ability to work collaboratively with users to deliver impactful solutions.
Key Responsibilities

  • Atlassian Administration:
    • Administer and configure Jira and Confluence platforms, including workflows, permission schemes, notification schemes, screen schemes, and custom fields.
    • Customize Jira workflows by creating and managing conditions, validators, post-functions, and screens.
    • Oversee access management using permission schemes, groups, and roles to ensure secure and efficient platform usage.

  • Automation and Maintenance:
    • Develop and implement Jira automation rules to streamline processes and enhance productivity.
    • Perform routine platform maintenance, updates, and backups, ensuring high availability and performance of Atlassian products.
    • Evaluate and integrate new Atlassian apps and plugins to optimize system capabilities.

  • User Support and Requirements Gathering:
    • Collaborate with end-users to gather requirements and recommend tailored solutions to address their needs.
    • Manage and maintain Jira projects, test plans, templates, workflows, and permissions.
    • Provide training and guidance to users on Jira and Confluence best practices.

  • Documentation and Reporting:
    • Create and maintain comprehensive documentation for system configurations, workflows, and processes.
    • Analyze data from Jira and Confluence to identify trends, generate reports, and provide actionable insights to stakeholders.
Required Qualifications:
  • A minimum of 3+ years of combined experience in infrastructure engineering, with a focus on Jira and Confluence administration.
  • In-depth knowledge of Jira workflows, permission schemes, notification schemes, and screen schemes.
  • Proven ability to customize Jira by adding custom fields, defining field configurations, and building custom workflows and screens.
  • Experience with Jira automation, subscription management, and notification schemes.
  • Strong analytical skills to assess and interpret data for reporting and decision-making.
  • Ability to perform routine platform maintenance and ensure compliance with best practices.
Preferred Qualifications:
  • Bachelor’s degree in Computer Science, Computer Information Systems, Management Information Systems, or a related field.
  • Familiarity with Microsoft 365 and ServiceNow platforms.
  • Experience in assessing and implementing third-party integrations within the Atlassian ecosystem.
Why Join Us?
This position offers a chance to take ownership of mission-critical Atlassian tools and processes within a forward-thinking organization. You will have the opportunity to influence system architecture, drive efficiencies, and support a diverse user base, contributing directly to organizational success.

Are you ready to make an impact? Apply now and take the next step in your engineering career!

Additional Information

Envision, LLC is proud to be an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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