Position Summary:
As part of the Global Payroll Team, this position is responsible for providing technical expertise in analyzing, designing, implementing, and maintaining Payroll System based applications. Offer day-to-day support to regional administrators, management, and other stakeholders globally. Administer the global payroll systems and future applications to support HR and Payroll teams.
Accountabilities:
Application Maintenance and Support:
Administration of Global Payroll Systems, including scheduling, database maintenance, and upgrades.
Develop and maintain Payroll Systems configurations such as pay rules, accruals, schedules, and time clocks, wage types, holiday calendar, and year end requirements.
Ensure business processes execute as planned and support data interfaces.
Implement audits to ensure system integrity and identify improvement opportunities.
Develop test scripts for regression testing and deploy application changes.
Customer Engagement:
•   Engage with end-users to resolve issues and requests.
•   Act as a liaison between business areas to educate users on applications and technology.
•   Regularly communicate with the customer team to align expectations.
Process Management:
•   Create technical documentation including requirements analysis and operational procedures.
•   Focus on optimizing efficiency, ensuring data integrity, and safeguarding system security.
•   Create and deliver training to colleagues.
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 Required Education, Skills and Experience:
Bachelor’s degree or certifications in a related discipline.
7-10 years of experience with operational analysis, ticketing systems, Time and Attendance (Kronos), Global Payroll Systems (SAP/UKG).
Strong analytical and communication skills, detail-oriented and organized, exceptional customer service skills, and ability to manage multiple tasks, prioritize, and adapt to a changing and fast-paced environment.
Good knowledge of payroll principles, employment laws, and best practices.
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
Working Relationships:
Reports to the Manager, Global Payroll Systems.
Collaborates with Finance, IT, HR, and Payroll Teams.
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