Description: Experienced Program Manager who can play the role of a Senior Scrum Master for multiple Agile teams within a SAFe environment. We're looking for someone who has a strong leadership mindset in both the SAFe process as well as technically to not only support Product and Engineering, but challenge as necessary. This role will include hands-on scrum master support as well as agile coaching as agile teams continue to mature in our newly launched SAFe transformation. Being a self-starter and using a friendly, flexible approach will help with the success of this role. What You Will Do:● Lead multiple Agile teams within an Agile Release Train (ART)● Provide Agile coaching to those in the Agile teams (Product, Engineering) within the various Scrum /SAFe activities● Partner with the Product Owner and Engineering teams for backlog refinement & prioritization of work for team backlogs● Play an active role in PI Planning supporting multiple agile teams● Support Release Train Engineer (RTE) w/in the ART, attending Scrum of Scrums● Understanding / Analysis of Sprint Metrics to help facilitate team effectiveness, efficiency, maturity● Support/Participate in RTE/Scrum Master Community of Practice (CoP)● Facilitate unblocking impediments and tracking/managing risks, dependencies for agile teams● Be able to drive and explain your team’s analysis to executives● Be comfortable operating with uncertainty, know how to create order from chaos● Build credibility and buy-in from teams without authority Basic Qualifications:● Bachelors degree or equivalent industry experience● 8+ years of Program Management experience in an agile software development, Software as a Service, and/or Platform as a Service● Experience in leading multiple agile teams as a senior scrum master● Experience with Microsoft SharePoint, Miro, Jira, Planview Preferred Qualifications:● SAFe 5.0 for Lean Enterprises certification/experience● Excellent balance of interpersonal, organizational, and technical skills● Ability to evangelize and represent a technical community● Proven experience in leading globally distributed teams● Ability to learn quickly in a dynamic environment● SAFe Agile experience/training, Agile coach, Scrum Master experience/training/certification● Accountable for establishing Scrum as defined in the Scrum Guide accountable for the Scrum Team’s effectiveness serves the Scrum Team in several ways, including:○ Helping the Scrum Team focus on creating high-value Increments that meet the Definition of Done;○ Causing the removal of impediments to the Scrum Team’s progress○ Ensuring that all Scrum events take place and are positive, productive, and kept within the timebox.○ Run and/or coach/teach Eng teams on Scrum activities - Daily Scrum, Retrospective, Demos, and Sprint Reviews● Ability to communicate business needs to technical people and to communicate and simplify complex technical information for non-technical people● Proven ability to negotiate and problem solve, navigating complex situations and ambiguity● Business Analytics & Reporting skills needed for data driven decisions and team/project reporting● Solid interpersonal skills - building trust and facilitating collaboration across all teams● Strong relationship building/partnering skills with global cross functional teams and the ability to work with varying levels of individual contributors and management.● Experience managing and delivering end user expectations● Ability to motivate, inspire, and influence the team to deliver stellar products and quality● Energetic self-starter who’s passionate about professional integrity and excellence while working with a positive, enthusiastic attitude● Able to work independently with minimal supervision and manage multiple tasks, prioritizing time appropriately● Ability to influence peers and managers while dealing with ambiguity – create order out of chaos● Excellent organizational, verbal and written communication skills● Lead and adapt to change